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Senor Digital Account Manager

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Boomerang, the digital creative agency for life sciences part of us, is seeking a Senior Digital Account Manager, key contact points between the client and the companyfs organization, an individual with a passion for managing projects in a geographically distributed, mixed-team environment, with very strong communication and facilitation skills, combined with a sense of urgency and high degree of pro-activity.

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Roles and Responsibilities
End to end ownership of business relationship for a full account or for a strategic program
Acts as single point of contact towards a group of clients
Coordination and follow-up of clientfs activities
Direct interaction with the clientfs project management team
Defining project scope based on the client needs and requirements
Monitoring the plan and schedule for content production, supported by the Account Executives
Monitoring the plan and schedule for system development, supported by the IT Project Manager
Monitoring of deliverables towards contractual or verbal agreements
Identifying and managing project risks, managing deviations & change requests
Project status reporting to client and company management
Coaching & mentoring of junior project/account team members
Continuous improvement of project processes
Ensuring on-budget and on-time delivery
Maintaining companyfs standards for extremely high-quality deliverables
Masters or Bachelorfs degree in marketing, communications or business is mandatory, a previous education in sciences is a nice to have
Excellent command of English, both verbal and written communication, any further language is a plus (French or German)
At least 2 years of experience of account management roles inside a digital marketing agency
Proven experience of implementing client online marketing or externally-facing web sites
Proven experience of full life-cycle projects (project definition to post-launch)
Proven experience of driving revenue objectives and focus on profitability
High responsiveness to changing landscape of priorities, timelines and client requirements plus curiosity and passion for new and emerging digital trends is important to be successful in this position

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Location: Tokyo

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